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Minimums

Breakage

Returns

Art Charges

Decal Purchase Agreement (DPA)

New Program Devlopment Time

Shipping

Fixtures

Point Of Sale Systems (POS)

Special Name Spellings

Special Titles

Custom Designs and New Development

Pricing Policy & Printing Errors

Minimums                                                                                                                                      TOP

* Stock Designs: 36 piece. one style or assorted, bodys or designs
* Custom: a comitment to 1000 decals for use over 5-7 year period. Plus decals and Stock 36 piece min. order.

 

Breakage                                                                                                                                       TOP

* Breakage insurance in the amount of 1.5% of the net amount of a product purchase is added to all invoices. If there is any breakage at all upon the arrival of the shipment, the retailer is to deduct for broken pieces from his invoice prior to remittal. No phone calls of approval are necessary nor is it necessary to file any claim with carrier.
* Should a display arrive broken, it is most important that any breakage be noted on the Bill of Lading before signing for receipt of the display and product. This allows us to file a claim for the breakage.

 

Returns                                                                                                                                          TOP

* Custom-decaled product is not eligible for return.
In special circumstances, returns may be allowed from stock designs and from some college designs.

 

Art Charges                                                                                                                                   TOP

* For custom and exclusive designs, there is a one-time fee of $350.00
This fee includes:
Devlopment of multipule art comps, Screen charges, Seperation charges, and a Final proof mug for approval before production decals are ordered.

 

Decal Purchase Agreement (DPA)                                                                                          TOP

* This is an agreement that allows us to bring in custom-designed decals on behalf of customers at no charge. As long as they continue to order for their name mug program. Our orders of decals are 1000 pieces per order. The DPA may often reflect a quantity of 10,000 pieces, which only means that we can continue to order in batches of 1000 decals up to that quantity. The only commitment given to use with the DPA is that the retailer agrees to pay for any unused deals in stock should they ever change the graphic or discontinue the program.

 

New Program Devlopment Time                                                                                             TOP

* New art/new order will take from 4 to 12 weeks to complete art development, approval, licensing (where necessary), proofing, and producing decals into inventory
* Reorders normally take 3-7 working days from receipt of order.

 

Shipping                                                                                                                                        TOP

* All freight is normally prepaid and billed to the retailer. Exceptions are those accounts with their own contracts with shippers or members of the NACS shipping program Mug Styles
* There are many styles of mug bodies from which to choose when ordering. There are no minimums per style, and styles may be assorted to make up the 36-piece minimum order.

 

Fixtures                                                                                                                                          TOP

* Normal fixture finish is medium oak. For an additional charge, special wood finishes and/or colors are available.

 

Point Of Sale Systems (POS)                                                                                                   TOP

* Bar coding by product number or by name is available to accounts with P.O.S. systems.
* Pre-Pricing is also available.

 

Special Name Spellings                                                                                                            TOP

* While we stock a wide assortment of names and titles, special names are available for $0.50 per piece to cut and paste the letters to form those special spellings.

 

Special Titles                                                                                                                                TOP

* We will normally add special titles or cities and titles to our in-stock inventory upon request at no extra charge.

 

Custom Designs and New Development                                                                              TOP

* We will be happy to work with you to create a special design. Please see our New Development section.

 

Pricing Policy & Printing Errors                                                                                              TOP

* Prices and terms are subject to change.
* SMI Creations, Ltd. is not responsible for printing errors or errors on our Web site.

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